Have you ever been in line behind someone who used the wrong approach to resolve the situation?  Painful, right?  I find myself thinking, “Just be nice.”  We watch people interact every day, noticing the way issues are resolved and forming opinions on what we would do in that situation.  It is fairly easy to evaluate the situation, but much more difficult to do the right thing when a problem arises spontaneously.     All things considered, being nice is usually the least stressful alternative.  It is something that one would think would come easily, but often it takes great patience and prayer…