People can help make your day better and they can also make your day more difficult.  When I am looking for employment, people are what make the difference in my desire to become a part of the company.  For years I remember frequenting a local business that made my kids and me uncomfortable, therefore we only went when necessary.  My kids had no idea that I shared their disapproval of how the employees treated their customers.  Most of the employees were simply unkind and unhappy. Recently we had reason to revisit the location.  I called ahead to get some information…